The second-hand marketplace Shoppers Voice Displeasure Over Size Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification than originally posted because of the remapping.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to check their listings and manually change the size when needed, resulting in member annoyance.
Size Classification Modifications
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification to its shipping options due to shopper criticism.
